777kora Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data 777kora collects from players across Bangladesh, how that data is used, how it is protected, and what rights you hold over your own information.
This Privacy Policy applies to all users of 777kora, including registered Players and visitors who browse the Platform without creating an account. By accessing or using 777kora, you acknowledge that you have read and understood this policy. This policy should be read alongside our Terms & Conditions and our Responsible Gaming guidelines, which together govern your relationship with the Platform.
SSL Encryption
All data transmitted between your browser or mobile device and 777kora is protected by industry-standard SSL/TLS encryption, keeping your personal and financial information secure in transit at all times.
No Third-Party Selling
777kora does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used exclusively to operate and improve the Platform and to comply with applicable legal obligations.
Minimal Data Collection
We follow a data minimisation approach. We collect only the personal information that is genuinely necessary for account management, payment processing, identity verification, and regulatory compliance.
Your Rights Are Respected
You retain meaningful rights over your personal data, including the right to access, correct, and in certain circumstances request deletion of the information 777kora holds about you. See the Your Privacy Rights section for full details.
Cookie Transparency
777kora uses cookies and similar tracking technologies strictly for session management, fraud prevention, and platform analytics. We do not use cookies to build advertising profiles or to track your activity across unrelated third-party websites.
Defined Retention Periods
We do not hold your data indefinitely. Defined retention schedules govern how long each category of data is kept, based on legal requirements and legitimate business need. Once the retention period expires, data is securely deleted or anonymised.
Data We Collect
777kora collects personal data in three primary ways: information you provide to us directly when you register or interact with the Platform, information collected automatically when you use the Platform, and information received from trusted third-party service providers. The categories below describe what we collect and why.
| Data Category | Specific Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, national ID number (NID), passport number, scanned identity documents submitted for KYC verification. | Provided directly by you during registration and KYC. |
| Contact Data | Mobile phone number (Bangladesh format), email address, city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna). | Provided directly by you during registration. |
| Financial Data | bKash wallet number, Nagad number, Rocket number, Upay account, Visa/Mastercard last four digits, transaction amounts in BDT, deposit and withdrawal history. | Provided by you during payment transactions; received from payment processors. |
| Account Data | Account username, hashed password, account creation date, session history, active bonus status, wagering progress, balance history. | Generated automatically upon account creation and gameplay. |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, time zone (Bangladesh Standard Time, UTC+6). | Collected automatically via server logs and analytics. |
| Gameplay Data | Game sessions played, bet amounts (in ৳), game outcomes, RNG seeds used, sports betting selections, live casino session logs. | Generated automatically during each game or betting session. |
| Communications Data | Support chat transcripts, email correspondence with support@777kora, WhatsApp message logs when you contact us, complaint records. | Created when you contact our support team. |
| Responsible Gaming Data | Deposit limits set by you, self-exclusion requests, cool-off periods, problem gambling flags, referrals to support organisations. | Recorded when you use responsible gaming tools or when the Platform flags an account for review. |
777kora does not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been registered by a person under 18, we will immediately close the account and delete any associated personal data in accordance with our zero-tolerance underage gambling policy.
KYC identity documents — including scanned national ID cards (NID), passports, and proof-of-address documents — are classified as sensitive personal data. These are stored in an encrypted, access-controlled document vault and are accessible only to authorised compliance personnel. They are used exclusively for identity verification and regulatory compliance purposes and are never shared with third parties beyond our regulated KYC verification partner.
How We Use Your Data
777kora processes your personal data only where there is a lawful basis for doing so. The primary lawful bases we rely on are: (a) performance of the contract between you and 777kora (i.e., operating your account and delivering gaming services), (b) compliance with legal obligations (e.g., KYC, anti-money-laundering checks), (c) legitimate interests (e.g., fraud detection, platform security), and (d) your consent (e.g., receiving marketing communications, where you have opted in).
The following table sets out the specific purposes for which 777kora uses your personal data and the lawful basis for each:
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account registration and management | Identity Data, Contact Data, Account Data | Contract performance |
| Processing deposits and withdrawals in BDT | Financial Data, Identity Data | Contract performance |
| KYC identity and age verification (18+ checks) | Identity Data, Financial Data | Legal obligation |
| Anti-money-laundering (AML) screening | Identity Data, Financial Data, Technical Data | Legal obligation |
| Fraud detection and platform security | Technical Data, Account Data, Financial Data | Legitimate interests |
| Delivering and personalising game content | Gameplay Data, Account Data, Technical Data | Contract performance / Legitimate interests |
| Responsible gaming monitoring and intervention | Gameplay Data, Responsible Gaming Data, Financial Data | Legal obligation / Legitimate interests |
| Responding to support queries and complaints | Communications Data, Identity Data, Account Data | Contract performance |
| Sending transactional communications (deposit confirmations, security alerts) | Contact Data, Account Data | Contract performance |
| Sending promotional and marketing communications (if opted in) | Contact Data, Gameplay Data | Consent |
| Platform analytics and product improvement | Technical Data, Gameplay Data (anonymised/aggregated) | Legitimate interests |
Where 777kora relies on your consent as the lawful basis for processing (primarily for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. You may withdraw consent by updating your communication preferences in your account settings or by contacting our support team.
777kora does not use your personal data for automated individual decision-making that produces legal or similarly significant effects on you — with the exception of fraud and AML screening systems, which may place an automated temporary hold on account activity pending human review. Where an automated flag results in account restriction, you will be notified and given the opportunity to request human review of the decision.
Data Sharing & Disclosure
777kora does not sell your personal data. We share personal data with third parties only to the extent necessary to operate the Platform, meet legal obligations, or protect the safety of our players. All third-party recipients of personal data are required to process that data only for the specified purpose and in accordance with applicable data protection standards.
The categories of third parties with whom we share data are as follows:
- Game Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game studios receive limited account session data (such as anonymised player tokens and session identifiers) to deliver game content and maintain game integrity. These providers do not receive your full identity data or payment details.
- Payment Processors: bKash, Nagad, Rocket, Upay, and card network partners (Visa, Mastercard) receive the financial data necessary to process your deposits and withdrawals. Each processor operates under its own applicable data protection framework and complies with applicable financial regulations in Bangladesh.
- KYC / Identity Verification Partners: A regulated third-party KYC provider processes your identity documents on our behalf to verify your name, age, and address. This provider acts as our data processor under a binding data processing agreement and is prohibited from using your documents for any purpose beyond verification.
- Fraud and AML Screening Services: We use third-party risk intelligence services to screen transactions and account activity against known fraud patterns and AML watchlists. These services receive the minimum data necessary (such as name, transaction amount in BDT, and IP address) to perform screening.
- Cloud Infrastructure and Hosting Providers: 777kora operates on a cloud infrastructure supported by reputable hosting providers. These providers act as data processors and handle data only under our documented instructions. All data at rest is encrypted.
- Legal and Regulatory Authorities: We may be required by applicable law, court order, or a legitimate request from a government or law enforcement body to disclose personal data. We will only disclose the minimum data required and, where legally permissible, will notify the affected Player of such disclosure.
- Responsible Gaming Organisations: If a Player has self-excluded from 777kora, we may share the self-exclusion record with partner responsible gaming bodies to support cross-platform exclusion enforcement. Only the minimum necessary data (name, contact details, exclusion period) is shared.
All third-party recipients of personal data are vetted before engagement and are required to sign data processing agreements that bind them to confidentiality, security, and purpose-limitation obligations. We do not share your data with advertising networks, data aggregators, or social media platforms for profiling purposes.
Data Retention
777kora retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The retention schedule below outlines how long we typically hold each category of data. Where a legal obligation requires data to be held for a minimum period, we will retain it for that minimum period and no longer than necessary thereafter.
| Data Category | Retention Period | Basis for Retention |
|---|---|---|
| Identity & KYC Documents | 5 years from account closure date | AML regulatory requirement |
| Financial Transaction Records | 5 years from transaction date | Financial record-keeping legal obligation |
| Account Data (active accounts) | Duration of the account lifecycle | Contract performance |
| Gameplay Logs & Betting History | 2 years from the date of the game session | Dispute resolution / Legitimate interests |
| Support Communications | 3 years from the date of the conversation | Complaint management / Legitimate interests |
| Responsible Gaming Records | 7 years from self-exclusion or account closure | Responsible gaming compliance |
| Marketing Preferences & Consent Records | Until consent is withdrawn, plus 1 year for audit purposes | Consent management |
| Technical / Server Logs | 90 days from log creation | Security monitoring / Fraud detection |
| Analytics Data (aggregated, anonymised) | Indefinitely (no personal data remains after anonymisation) | Legitimate interests — product improvement |
When a retention period expires, personal data is either securely and permanently deleted from 777kora's systems or anonymised such that it can no longer be attributed to any identifiable individual. Anonymised, aggregated data (for example, aggregate statistical reports on game popularity or regional player volumes) may be retained indefinitely as it does not constitute personal data.
Inactive accounts — those that have had no login or financial activity for a continuous period of 12 months — will be flagged for review. The account holder will be notified via their registered email address before any data deletion action is taken, providing them with the opportunity to reactivate the account or request voluntary closure with balance return.
Data Security
777kora takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, loss, destruction, or disclosure. While no online platform can guarantee absolute security, we maintain security standards consistent with industry best practices for an online gaming platform serving players across Bangladesh.
Technical Security Measures:
- SSL/TLS Encryption in Transit: All communications between your device and 777kora are encrypted using SSL/TLS. The Platform enforces HTTPS on all pages and rejects unencrypted HTTP connections.
- Encryption at Rest: Sensitive data — including KYC documents, payment method details, and authentication credentials — is encrypted at rest using strong encryption standards. Passwords are never stored in plain text; they are hashed using a modern one-way hashing algorithm with per-account salting.
- Access Controls: Access to personal data within 777kora's internal systems is restricted on a strict need-to-know basis. Staff access is governed by role-based access controls, and all access to sensitive data categories (KYC documents, financial records) is logged for audit purposes.
- Two-Factor Authentication (2FA): Players are strongly encouraged to enable two-factor authentication on their 777kora accounts. Where enabled, 2FA adds an additional layer of protection against unauthorised login attempts.
- Fraud Detection Systems: Automated monitoring systems run continuously to detect unusual account activity, suspicious login patterns, and anomalous transaction behaviour. Triggered alerts are reviewed by our security team in real time.
- Penetration Testing: 777kora commissions periodic security assessments and penetration tests by qualified third-party security professionals to identify and remediate vulnerabilities before they can be exploited.
In the event of a personal data breach that poses a risk to your rights and freedoms, 777kora will notify affected Players as promptly as practicable following discovery of the breach. Notification will be sent to your registered email address and will describe the nature of the breach, the categories of data affected, the steps we have taken to contain the incident, and the steps you should take to protect yourself. We will also take immediate remediation action including password resets, session invalidation, and system quarantine as appropriate to the nature of the incident.
You also play an important role in keeping your account secure. You should choose a strong, unique password for your 777kora account, enable 2FA, never share your login credentials with anyone, and log out of your account after each session — particularly when using shared or public devices. If you suspect that your account has been compromised, contact our support team immediately via live chat (available 24/7 from your account dashboard) or by emailing support@777kora.
Your Privacy Rights
As a player on 777kora, you hold a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 8. We will respond to all verified requests within a reasonable timeframe and at no cost to you, unless a request is manifestly unfounded or excessive.
Right of Access
You may request a copy of the personal data 777kora holds about you, along with information about how it is used, where it came from, and with whom it has been shared. We will provide this in a structured, readable format.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may update basic contact details directly from your account settings panel at any time.
Right to Erasure
You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected. Note that erasure requests may be limited by legal retention obligations (e.g., AML requirements).
Right to Restriction
You may request that 777kora restricts processing of your data — for example, while you contest its accuracy or while your erasure request is being evaluated. During restriction, your data is retained but not actively processed.
Right to Data Portability
Where processing is based on your consent or on a contract, and is carried out by automated means, you may request a machine-readable export of the personal data you provided to us so that you can transfer it to another service provider.
Right to Object
You may object at any time to processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, and we will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
Rights Around Automated Decisions
Where automated decision-making produces a significant effect on you (such as an automated account restriction following an AML flag), you have the right to request human review of that decision and to challenge it by submitting supporting evidence to our compliance team.
Right to Withdraw Consent
Where we rely on your consent to process your data (e.g., for marketing emails or SMS), you may withdraw that consent at any time via your account settings or by contacting support. Withdrawal does not affect the lawfulness of prior processing.
Right to Lodge a Complaint
If you believe that 777kora has processed your personal data in a manner that violates applicable data protection principles, you have the right to lodge a complaint with the relevant supervisory authority or to pursue a remedy through the courts.
To exercise any of the rights described above, please submit a written request to our Data Protection Officer at the contact details listed in Section 8. We may request that you verify your identity before processing your request, in order to ensure that we do not disclose data to or act on instructions from an unauthorised person. We aim to acknowledge all privacy rights requests within 5 business days and to resolve them within 30 calendar days of receipt of a complete, verified request. If a request is particularly complex or voluminous, we may extend this period by up to an additional 30 days, in which case we will notify you of the extension and the reason for it.
Contact & Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 777kora holds about you, please do not hesitate to reach out. Our Data Protection Officer (DPO) is responsible for overseeing compliance with data protection obligations and for handling player privacy rights requests.
You may contact the Data Protection Officer through the following channels. Please note that all contact details below are provided as plain text only and are not clickable links:
Email — Data Protection Officer
For privacy rights requests, data breach notifications, or general privacy enquiries, please write to:
support@777kora
Please use the subject line "Privacy Rights Request" or "DPO Enquiry" so your message is directed to the correct team promptly. Email and WhatsApp support hours are 8 AM to 12 AM Bangladesh Standard Time (BST, UTC+6).
Live Chat — 24/7 Support
For urgent privacy concerns — such as a suspected account compromise or an immediate data breach report — 777kora's live chat support is available 24 hours a day, 7 days a week, from your account dashboard. Live chat agents can escalate urgent privacy matters to the DPO team outside standard email hours.
Live chat is accessible after logging in to your 777kora account. For account security reasons, we cannot process privacy rights requests via live chat — please use the email channel for formal requests.
Policy Updates: 777kora reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, changes to the Platform, or changes in applicable law. When we make a material change to this policy, we will notify registered Players via their registered email address and will display a prominent notice on the Platform for a period of at least 14 days following the update. The updated policy will take effect from the date indicated in the "Last Updated" field at the top of this page.
We encourage all players to review this Privacy Policy periodically so that they remain informed about how 777kora collects, uses, and protects their personal data. Your continued use of the Platform following notification of a policy update constitutes your acknowledgement of the revised policy.
This Privacy Policy was last updated in January 2026. If you have been a 777kora player for some time and have not reviewed this policy recently, we encourage you to read it in full to ensure you are comfortable with our current data practices.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy. Together, these three documents set out the full framework governing your relationship with 777kora and our obligations to you as a player based in Bangladesh.
Ready to Play at 777kora?
Now that you understand how 777kora protects your privacy and personal data, explore our full range of casino games, live cricket betting, and exclusive promotions — all on a secure, SSL-encrypted platform built for players across Bangladesh.